1. When introductions between team members were made before a surgery, the average number of complications and deaths dipped by 35 percent.
Why? A person, having gotten a chance to voice their name, was much more likely to speak up later if they saw a problem.
Apply this immediately to any team - you may get some insight into problems and/or solutions from people who would otherwise remain silent.
2. Ninety-four percent of surgeons wanted the checklist used if they were to have surgery.
Where could a checklist help you? How about daily tasks for new hires, a packing list you keep in your suitcase, a vacation checklist to make sure you change your voicemail and so on.



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